General Question
Are your products ready-made or custom?
Are your products ready-made or custom?
Yes, we provide safe and reliable delivery services to your doorstep. Delivery charges may vary depending on your location.
Delivery usually takes 5–10 working days, depending on your city and the product availability.
Do you offer installment plans?
Currently, we do not offer installments. However, we aim to make our prices affordable and competitive.
Once your order is confirmed, you will receive a tracking ID. You can easily track your order by visiting Order Tracking.
Are the products the same as shown in pictures?
Yes, all product images on our website are original. Colors may slightly vary due to lighting and screen settings.
Do you provide warranty on products?
Yes, selected items come with a manufacturer’s warranty. Warranty details are mentioned on the product page.
Currently, we only deliver within Pakistan. International shipping will be available soon.
Payment & Policy
What payment methods do you accept?
We accept Cash on Delivery (COD), and Bank Transfers for a seamless shopping experience.
Do you charge any additional fees for payment?
There are no additional fees for using Cash on Delivery (COD). However, certain payment methods may have transaction fees depending on your bank or payment provider.
Do you offer installment payment options?
Currently, we do not offer installment plans. However, we are working on making affordable payment options available in the future.
How can I check if my payment was successful?
Once your payment is processed, you will receive a confirmation email or SMS with the payment details and order confirmation.
Can I pay for my order using a gift card or voucher?
At this time, we do not accept gift cards or vouchers. Payments can be made via COD, bank transfer only.
You can cancel your order within 24 hours of purchase. After this period, please contact our customer support for assistance.
Will I be charged for shipping?
Shipping charges are calculated based on your location and the size of the order. You will be notified of the shipping cost during checkout.
Can I modify my order after it has been placed?
Once an order is confirmed, it cannot be modified. However, if you need to make changes, please contact our customer support team as soon as possible, and we will do our best to assist you.